You can see that each computer has the same serial number, but different product numbers and, as a result, a different HP warranty status. I happen to know the product number for each of the computers I’m using in this example.Ībove are the results.

In a large environment with thousands of computers, especially if Configuration Manager (SCCM/ConfigMgr/MEMCM) is used, it isn’t practical to visit each computer to manually collect the product number information. In a small company with only a few computers, this is generally not a hard thing to do. According to HP’s website, you require direct access to the computer (i.e., you must physically examine the computer) in order to determine the product number. How can you get the product number? It’s not available in any automated fashion. What happens, then, if you have a computer with a recycled serial number? I’m going to use this recycled serial number, CND8080DZL, to demonstrate the problem.Īfter entering the serial number in both HP warranty status look-up sites, I am prompted (see above) with an error message that says to enter the product number before I can see the HP warranty check status details for each search request. Oftentimes, however, you won’t know a computer’s serial number is recycled until you are trying to find out its warranty status. In most cases, when the serial number is not duplicated, you simply enter the computer’s serial number and get your answer through the HP warranty look up. They both use the same source to determine the HP warranty status, and this brings us back to the issue you may face when you do an HP warranty check. If you are only performing the HP serial number lookup on one computer, go here, whereas, this HP warranty status look-up site allows a user to check up to 20 computers at a time. There are at least two different places where you can perform an HP warranty check. Did you know, however, that HP recycles its serial numbers every 10 years? This can make it very challenging when you are trying to determine the actual HP warranty status of both old and new computers through an HP serial number check. Most large computer manufacturers, including HP Inc., provide support through sites where you can perform an HP warranty check for any computer device by inputting its serial number. When you know the warranty status for each of your computers, you can start budgeting for new ones and replacing older HP products based on your company’s computer lifecycle policy.

Hp computer serial number search